Frequently Asked Questions

Frequently Asked Questions and Answers Search

Top Frequently Asked Questions

Do I need load management?

Load management is highly recommended for projects that are adding on multiple chargers to a distribution network that shares power with other appliances.

Contact us if you need further support.

What is the average charging speed with DC chargers?

Charging speed depends greatly on the vehicle’s battery design. However, the average charging speed with our DC chargers:

  • 60kW=300-400 km/hr
  • 90kW=500-600km/hr
  • 120kW=650-800km/hr
  • 150kW=850-1000km/hr
What is the average charging speed with AC chargers?

Charging speed depends greatly on the vehicle’s battery design as every car model charges at a different rate. However, the average charging speed with our AC chargers are:

7kW = 40 – 50 km/hr

22kW = 120 – 140km/hr

What is the difference between 7kW & 22kW chargers

The main difference between 7kW and 22kW is the charging speeds and how many lines of power are routed to each.

7kW is our single phase charger. It charges slower than 22kW but most homes will require this charger due to the power available through the switchboard. 

22kW is our three phase charger. Three phase chargers have the capability to charge at a faster rate than the single phase, however installing in the home is not available to everyone as this requires existing three-phase power setup. The design of the vehicle will determine how much power can be drawn from the charger regardless of how fast the AC charger is.

What is the difference between Tethered and Universal chargers?

Tethered is a charger that has an in-built Type 2 cable to the charger – you cannot use a different cable. Universal comes with a Type 2 socket where the user will have to bring their own cable and plug this in to use the charger.

What is the software that we recommend for our chargers?

The software language that is compatible with most of our charging range is called Open Charge Profile Protocol (OCPP). We recommend ChargeFox and Exploren, OCPP software platforms that are compatible with our Ocular IQ and DC Titan range.

What’s the difference between the LTE and LTE plus?

The Ocular LTE is our standard home charger for people who are looking for a simple charging solution at home. In comparison, the LTE Plus comes with a bluetooth app allowing the user to monitor live sessions, track charging, schedule sessions, provide reporting for energy analysis and more. This is the charger for users who want complete control and analysis of their charging sessions.

How do I become an EV Charger Installation Partner?

Ocular works with a wide range of electrician partners across Australia to improve the sustainable infrastructure for the future. In order to become an authorised Ocular installer, a licensed electrician must attend one of our monthly training webinars. A member of our engineering team will provide information and guidance on the installation process for a number of chargers in our range and you will be able to ask any questions about Ocular chargers. Fill out the form and a member of our team will be in contact with you for further information.

What is Load Management?

Load management is required when the power consumption from the EV chargers will exceed a building’s existing electrical supply infrastructure. Load management is more suited for residential complexes such as apartments, retail areas and commercial buildings where a large number of chargers may be installed. Load management is fast becoming a standard feature when it comes to EV charging operation globally and in Australia.

Load management can be divided into 2 categories static and active, see more on the load management page. For more information, feel free to reach out to us at to see which load management is best suited for your project.

What is the difference between AC and DC Charging?

AC charging utilises the on-board AC to DC power converter that is connected to your EV battery to charge your car. AC EV chargers require an adapter connection to a distribution board in order to charge your car

  • Available in single-phase and 3-phase charging
  • More cost-effective solutions

DC Charging performs AC to DC power conversion outside of the EV.

  • Units are much larger due to housing a much larger AC-DC power converter than the converter in your car
  • Greater charging range and capacity (20kWh-150kWh)
  • Charging times are much faster than AC charging
  • DC Charging leads connect directly to your battery