AC Chargers Frequently Asked Questions
AC charging speeds are greatly determined by the vehicle’s battery design.
The charger may be able to offer 22kW, however the vehicle’s battery may only be able to accept a lower rate of energy, such as 11kW. Therefore, the car will only charge at 11kW although it is connected to a 22kW charger.
Charging speed depends greatly on the vehicle’s battery design as every car model charges at a different rate. However, the average charging speed with our AC chargers are:
7kW = 40 – 50 km/hr
22kW = 120 – 140km/hr
All of our chargers come with 6mA DC Leakage Detection. Both the Commercial and Tower have a Type B RCD.
We recommend installing a minimum of 40A Type A RCBO for all AC chargers.
For both the Commercial and Tower, an MCB would be the best choice.
The main difference between 7kW and 22kW is the charging speeds and how many lines of power are routed to each.
7kW is our single phase charger. It charges slower than 22kW but most homes will require this charger due to the power available through the switchboard.
22kW is our three phase charger. Three phase chargers have the capability to charge at a faster rate than the single phase, however installing in the home is not available to everyone as this requires existing three-phase power setup. The design of the vehicle will determine how much power can be drawn from the charger regardless of how fast the AC charger is.
Tethered is a charger that has an in-built Type 2 cable to the charger – you cannot use a different cable. Universal comes with a Type 2 socket where the user will have to bring their own cable and plug this in to use the charger.
Please contact email@example.com if there are any issues with your charger after installation.
Yes, however not all chargers can be purchased with extended warranty. The chargers that can be purchased with extended warranty (max 5 years) is:
- Ocular LTE
- Ocular LTE Plus
- Ocular IQ Wallbox
- Ocular IQ Commercial
For our AC range, only our IQ range is software compatible. For our DC range, all chargers are supported with OCPP.
Providing further discounts on-top of our wholesale pricing can be discussed. Please reach out to us to discuss your options at: firstname.lastname@example.org
The Ocular LTE is our standard home charger for people who are looking for a simple charging solution at home. In comparison, the LTE Plus comes with a bluetooth app allowing the user to monitor live sessions, track charging, schedule sessions, provide reporting for energy analysis and more. This is the charger for users who want complete control and analysis of their charging sessions.
AC charging utilises the on-board AC to DC power converter that is connected to your EV battery to charge your car. AC EV chargers require an adapter connection to a distribution board in order to charge your car
- Available in single-phase and 3-phase charging
- More cost-effective solutions
DC Charging performs AC to DC power conversion outside of the EV.
- Units are much larger due to housing a much larger AC-DC power converter than the converter in your car
- Greater charging range and capacity (20kWh-150kWh)
- Charging times are much faster than AC charging
- DC Charging leads connect directly to your battery